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Disciplined Startup Founder : A Founder's Guide to Customer Discovery
Whether you are a professional with deep domain expertise or inexperienced, Disciplined Startup Founder is the introductory guide to the mindset, tools and process of customer development. Disciplined Startup Founder introduces starters to the six founder drives and leads them, step by step, through the process of customer discovery. With detailed descriptions of the use of key visual tools and fourteen case studies illustrating key concepts that trip up the unwary, Disciplined Startup Founder is the most comprehensive guide to conducting disciplined customer discovery - before the start.
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Customer Service : Career Success Through Customer Loyalty
Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need.Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement.This edition features more on social networking, trustability, and customer service trends.Information is also included on internal customers, emerging technologies, and stress-reducing techniques.Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success.
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Customer Service Marketing : Managing the Customer Experience
This timely book is a comprehensive overview of customer service principles, theories, and practices.It looks at the best practices of service enterprises and the delivery of superior customer service.It also includes classic and contemporary theories relating to the consumers, managers, and their behaviors in organizational setting.The book uses real-life applications through examples from business enterprises in various service sectors, including hotels, restaurants, theme parks, event management, airlines, cruises, (e-)retailers, and finance. This book covers important concepts in service design and delivery including customer experiences, peer-to-peer services, the organization’s servicescape, quality measurement tools, and use of technologies.The book also gives insights into consumers including their expectations, attitudes, emotions, word-of-mouth behaviors, and strategies to ensure their loyalty.It also looks at developments in service theory and practice which remain relatively unexplored by existing textbooks. Filled with real-world case studies in various service sectors, this textbook will be particularly useful for students in hospitality guest services and services marketing.
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Tough Customer
Number One New York Times bestselling author Sandra Brown returns with another suspenseful thrillerDodge Hanley is a private investigator who doesn't let rules get it in his way That's why he's the first person Caroline King - who after a thirty-year separation continues to haunt his dreams - asks for help when a deranged stalker attempts to murder their daughter . . . the daughter Dodge has never met. He has a whole bagful of grudging excuses for wishing to ignore Caroline's call, and one compelling reason to drop everything: guilt. His daughter Berry has become the object of desire of a co-worker, a madman and genius with a penchant for puzzles and games who had spent the past year making Berry's life hell, and who now has vowed to kill her.The heart-pounding situation goes from bad to worse when the stalker begins to claim other victims and leaves an ominous trail of clues as he lethally works his way toward Berry.From the acclaimed international bestselling author Sandra Brown, TOUGH CUSTOMER is a thrilling tale about obsession and murder, the fragile nature of relationships, and, possibly, second chances. Praise for Sandra Brown 'Suspense that has teeth' Stephen King 'Lust, jealousy, and murder suffuse Brown's crisp thriller' Publishers Weekly 'An edge-of-the-seat thriller that's full of twists . . . Top stuff!' Star
Price: 9.99 £ | Shipping*: 3.99 £
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Which travel destination causes wanderlust when traveling alone?
Traveling alone to destinations like Bali, Indonesia, or the Amalfi Coast in Italy can cause wanderlust. These places offer stunning natural beauty, rich cultural experiences, and opportunities for self-discovery. The freedom to explore at your own pace and immerse yourself in the local culture can create a sense of wanderlust and adventure. Additionally, the chance to meet new people and make meaningful connections can add to the allure of these destinations for solo travelers.
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Which travel destination do you recommend for an adventure vacation in 2022?
I recommend Iceland as a travel destination for an adventure vacation in 2022. With its stunning landscapes including volcanoes, glaciers, hot springs, and waterfalls, Iceland offers a wide range of outdoor activities such as hiking, glacier trekking, snorkeling in crystal-clear waters, and exploring ice caves. Additionally, you can witness the mesmerizing Northern Lights during the winter months. Iceland's unique natural beauty and thrilling adventures make it a perfect choice for an unforgettable adventure vacation in 2022.
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Rhodes sightseeing travel guide
Rhodes is a beautiful island in Greece with a rich history and stunning architecture. Some must-see sights include the Palace of the Grand Master of the Knights of Rhodes, the ancient Acropolis of Lindos, and the charming Old Town with its medieval walls and cobblestone streets. Don't miss the Valley of the Butterflies, a unique natural reserve where thousands of butterflies gather in the summer months. Make sure to also visit the picturesque village of Lindos and its iconic clifftop acropolis for breathtaking views of the Aegean Sea.
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Rhodes Sightseeing Travel Guide
The Rhodes Sightseeing Travel Guide is a comprehensive resource for visitors looking to explore the beautiful island of Rhodes in Greece. It provides detailed information on popular attractions, historical sites, and cultural landmarks, as well as practical tips for getting around the island. The guide also includes recommendations for dining, shopping, and accommodations to help travelers make the most of their visit to Rhodes. Whether you're interested in ancient ruins, stunning beaches, or vibrant nightlife, the Rhodes Sightseeing Travel Guide has everything you need to plan an unforgettable trip to this enchanting destination.
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The Customer Copernicus : How to be Customer-Led
Some companies are great for customers – not only do they care but they change whole markets to work better for the customers they serve.Think of Amazon, easyJet and Sky. They make things easier and improve what really matters – obvious, surely?They have also enjoyed huge business success, growing and making plenty of money.The Customer Copernicus answers the question that follows – if it’s obvious and attractive why is it so rare? And then it answers a second question, because Tesco, O2 and Wells Fargo were like this once.Why, having mastered it, would you ever stop? Because all three did, and two ended up in court. The Customer Copernicus explains how to become and how to stay customer-led.Essential reading for leaders and teams who want their organisations to stay competitive by developing a more purposeful and innovative culture.
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Customer Science : Behavioral Insights for Creating Breakthrough Customer Experiences
Customer Science examines the strategic principles that define the customer experience. Building on the recent findings in the domains of behavioral economics and social psychology, Customer Science discusses the customer experience from three different perspectives: what customers do-how they identify a problem, seek a solution, and interact with the offering; what they think and feel during this process-how they evaluate different market offerings; and what motivates their behavior-why they act the way they do. In this context, it examines all components of the customer experience-from activating a need to buying a company's offerings, to becoming a loyal customer and advocate for the company. The different stages of customer interaction with the company and its offerings are presented in the form of a customer experience map, which functions as the organizing principle for this book. The customer experience map is the blueprint for understanding the different stages of the customer experience and facilitating managerial decision making at each stage. The customer experience map is also the foundation of the customer experience canvas, a practical tool to identify the key questions managers should ask as they strive to create impactful customer experiences.
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God's Favorite Customer
Fourth studio album by American musician Josh Tillman released under the moniker Father John Misty. The album went down well with critics and reached #12 in the UK Albums Chart.
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Brilliant Customer Service
Keep them coming back for more Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again.It’s for anyone involved in any organisation – whether you run your own business, manage people or you are a customer facing employee.It doesn’t matter what your budget is, you’ll find lots of simple changes you can implement right now to build a highly successful customer service strategy. BRILLIANT OUTCOMES · Identify your customers real needs and how best to meet them · Build trust and long term loyalty with your customers to stay ahead of the competition · Make sure you are remembered and recommended
Price: 14.99 £ | Shipping*: 3.99 £
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Vacation Beach and Sightseeing
Vacation Beach and Sightseeing is a popular travel package that combines relaxation on the beach with exploring nearby attractions. This type of vacation allows travelers to enjoy the sun, sand, and sea while also immersing themselves in the local culture and history of the destination. Whether it's lounging on the beach or visiting landmarks and museums, Vacation Beach and Sightseeing offers a well-rounded travel experience for those looking to unwind and explore.
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Is it a business customer or a private customer?
To determine if a customer is a business customer or a private customer, you can look at the type of products or services they are purchasing. Business customers typically buy in bulk or require specialized products for their operations, while private customers usually make smaller, individual purchases for personal use. Additionally, business customers may provide a company name or tax ID number when making a purchase, whereas private customers typically use their personal information.
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What is Apple's customer support, not the customer service?
Apple's customer support refers to the assistance and resources provided to customers after they have purchased a product, such as troubleshooting, technical support, and warranty services. This can include online support through the Apple website, phone support, and in-person support at Apple stores. Customer support is focused on helping customers resolve issues with their products and ensuring they have a positive experience with their Apple devices.
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Which travel destination is suitable for a short vacation?
A travel destination suitable for a short vacation would be a place that is easily accessible and offers a variety of activities in a compact area. For example, a city like New York or Paris would be great for a short vacation, as they have a lot to offer in terms of sightseeing, dining, and entertainment all within a relatively small area. Alternatively, a beach destination like the Caribbean or a mountain resort like Aspen could also be ideal for a short getaway, offering relaxation and outdoor activities in a condensed timeframe. Ultimately, the best destination for a short vacation will depend on the traveler's interests and preferences.
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